Reference

How 498a Handles Your Personal Data

Your privacy matters to us, and this policy sets out exactly what personal data 498a collects when you open an account, how we use it, who we share…

Data TransparencyAccount SecurityYour Right to AccessDeletion on RequestIndia Accounts Covered

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What This Policy Covers and Where It Applies

498a Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data collected through the 498a platform, including data gathered when you register an account, make deposits or withdrawals via UPI, Paytm or PhonePe, contact our support team, or browse the lobby. The policy governs how we process data for

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accounts opened where local law permits access to our services. We collect information such as your name, contact details, payment identifiers, device information and activity logs. Payment transaction data — including UPI reference numbers and Paytm or PhonePe wallet identifiers — is stored only as long
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as required for transaction verification and fraud prevention. All data processing is carried out in accordance with applicable data protection law in the jurisdiction where your account is held.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold about your account, request a correction, or ask us to delete your records, our privacy team…

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at 498a

We secure your personal data using industry-standard encryption for data in transit and at rest. Account passwords are hashed and never stored in plain text.

Encryption in Transit and at Rest

All data exchanged between your device and our servers is encrypted using TLS. Stored account data — including payment identifiers for UPI, Paytm and PhonePe — is held in encrypted form and accessible only to authorised systems.

Cookie Management

We use essential cookies to keep your session active and optional analytics cookies to understand how the lobby is used. You can turn off non-essential cookies at any time through the cookie preference centre in your account settings.

Account Access Security

Your 498a account is protected by password authentication. We recommend enabling two-factor verification where available. Suspicious login attempts trigger an automatic alert to your registered email address.

Data Retention Periods

We keep your account data for as long as your account is active and for a defined period after closure, as required by applicable law. Payment transaction records are retained for the period mandated by financial regulation in your jurisdiction.

Who Can Access Your Data

Your personal data is accessible internally only to teams with a legitimate operational need — such as account verification, fraud prevention and customer support. We do not sell your data to third-party advertisers under any circumstances.

Requesting Changes to Your Records

To correct inaccurate personal data, update your contact details, or request deletion of your account records, submit a request via live chat or email. We will confirm the update or deletion in writing once completed.

Your Privacy Policy Questions, Answered

The questions below cover the most common queries we receive about how 498a handles personal data for India accounts. If your question is not answered here, please reach out through the contact paths listed above and our privacy team will respond directly.

We collect your name, email address, phone number, date of birth, and the payment identifiers associated with your UPI, Paytm or PhonePe transactions. We also log device information and activity records to keep your account secure.

Payment identifiers — such as UPI virtual payment addresses and Paytm wallet references — are stored in encrypted form. We retain them only as long as needed for transaction verification, fraud detection and compliance with applicable financial regulations.

Yes. Send a data access request to our privacy email or raise it through live chat. We will compile and deliver a copy of your personal data within 30 days of receiving a verified request from your registered account.

Submit a deletion request via email or live chat, selecting the Privacy and Data topic. We will delete your personal data from active systems after verifying your identity, subject to any retention obligations required by law in your jurisdiction.

We share data with payment processors like UPI networks, Paytm and PhonePe to complete transactions, and with identity verification providers as required by law. We do not sell your data to advertisers or unrelated third parties.

Log in to your account and visit the profile settings page to update contact details directly. For identity documents or date of birth corrections, contact our support team via live chat and they will escalate the change to the verification team.

We use essential session cookies that cannot be turned off as they keep you logged in, plus optional analytics cookies. You can disable optional cookies through the cookie preference centre in your account settings without losing access to any features.

How 498a Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security at 498a

Encryption in Transit and at Rest

Cookie Management

Account Access Security

Data Retention Periods

Who Can Access Your Data

Requesting Changes to Your Records

Your Privacy Policy Questions, Answered

01 What personal data does 498a collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data 498a holds about me?

04 How do I ask for my account data to be deleted?

05 Does 498a share my personal data with third parties?

06 How can I update incorrect information on my account?

07 What cookies does 498a use and can I turn them off?

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