Reference

Legal terms for India access

Our Legal page brings account terms, privacy wording, cookie choices, security duties and India access rules into one place, so you know what applies before you open an…

India access wordingPrivacy and cookiesUPI record contextAccount security duties
498a Legal terms for India access
CONTACT ROUTES

Contact paths for legal requests

Legal requests need the right path, because privacy questions, account disputes and document checks are handled by different teams.

Privacy mail Write to our privacy contact when you want access to your stored data, correction…
Account dispute chat Use live chat for a legal concern tied to wallet records, game session logs…
Document check desk Send identity or address proof only through the secure upload link shown inside your…
DATA CARE

Six controls behind your account rights

We treat legal compliance as a daily operating task, not a footer link. Account creation, cookie consent, wallet checks, session logs and support tickets each create records that need clear handling.

Data collection

We collect the account details you give us, device signals, login activity, wallet references and game session records. Each category has a purpose, such as account access, fraud checks, dispute handling or legal record keeping.

Cookie choices

Cookies help keep you signed in, remember consent choices and measure page errors. You can adjust browser settings, but some account pages may not work correctly if required session cookies are blocked.

Account security

Your legal duty is to keep login details private and tell us quickly if access looks unusual. We use verification steps, session checks and secure upload links to reduce misuse of your account.

Retention periods

We keep account, wallet and support records only for the period needed for legal duties, dispute handling, tax or fraud checks. After that, data is deleted, anonymised or kept in restricted archives.

Change requests

If your name, mobile number or address is wrong, contact us before making a withdrawal request. We may ask for proof so the correction is traceable and not used to bypass checks.

Access restrictions

Some games, promotions or account functions may be unavailable in certain locations. When access or eligibility is discussed, it depends on local law and is available where local law permits.

Legal questions before you join

These answers cover the legal points most likely to matter before you create or use an account: eligibility, data access, cookies, payment records, document checks and how to contact us. They are written for quick reading, but they do not replace the full terms that apply inside your account.

Access is not the same in every location. Your eligibility depends on local law and is available where local law permits, so some account features or games may be restricted based on your region.

We keep the details needed to create and secure your account, including login records, device signals, wallet references and support messages. We use these records for access control, dispute checks and legal duties.

Payment references help us match your wallet activity with your account and investigate missing or delayed entries. They also support fraud checks and legal record duties linked to deposits and withdrawals.

Yes, you can ask us to correct inaccurate account details. We may need proof before changing names, mobile numbers or address data, especially where the change affects withdrawals or document checks.

Cookies store consent choices, session status and basic page signals. You can manage them through your browser, but required account cookies are needed for login, security checks and consent records.

We may request documents when account safety, legal duties, payout checks or dispute handling require extra verification. Upload files only through the secure link inside your account, never through open chat.

Contact support with your account ID, registered mobile number, the date involved and any UPI, Paytm or PhonePe reference. We will route privacy, wallet and account disputes to the relevant team.